The Inbox in your 12handz platform is where all types of messages are stored - form submissions, bookings, estimates requests, etc. You can reply directly from the Inbox - via email or SMS - and include emojis, coupons, links to services and products, send estimates and invoices, and more.
How to use the Inbox
- Go to Inbox
- Click the Send box to change the message type - email or SMS
- Click on the smiley face icon to use the emojis
- Click on the paperclip icon to insert Media (images from your library), Service or Product (that's included in your 12handz account), Team member, Coupon (if you're using 12handz coupons), and/or Site section (if you're using the 12handz site builder)
- Click on the paper icon to include Book appointment (to schedule an appointment), New sale (if you're using 12handz ecommerce module), Create invoice, and/or Create estimate
Important Note: All booking, sales, service/products, etc. features will only work if the information is already in your 12handz account.