I had trouble completing my 12handz account, now what?

If you've encountered any difficulties or issues in creating your 12handz account you can contact our support team or check out our most common troubleshooting solutions below.

  • Business category: If you're unable to find your business's exact category please choose the closest category available; this is a needed step to move forward.
  • Address: We use Google Maps in order to help you find the most accurate location for your business. If you decide to later remove the address from your website you can do so in the Smart site editor.
  • The last step: After you've entered all your business's details it will take us a moment to create and configure your account; it will load automatically once it's completed, please be patient.